We ship worldwide
All packages are shipped out from our Factory in Croatia.
- Once the product is made we will send it by DHL it will take about 3-5 working days to arrive
Total delivery time can be from 5-8 Working days
Subject to stock availability. We try to maintain accurate stock counts on our
website but from time-to-time there may be a stock discrepancy and we will not
be able to fulfill all your items at time of purchase. In this instance, we will
fulfill the available products to you, and contact you about whether you would
prefer to await restocking of the backordered item or if you would prefer for us
to process a refund.
- Shipping Costs
- Dispatch Time
Orders are usually dispatched within 2 business days after we make the sign
Our warehouse operates on Monday - Friday during standard business hours, except
on national holidays at which time the warehouse will be closed. In these
instances, we take steps to ensure shipment delays will be kept to a minimum.
- Change Of Delivery Address
For change of delivery address requests, we are able to change the address at
any time before the order has been dispatched.
- P.O. Box Shipping
Make Neon Sign will ship to P.O. box addresses using postal services only. We
are unable to offer couriers services to these locations.
- Military Address Shipping
We are able to ship to military addresses using USPS. We are unable to offer
this service using courier services.
- Items Out Of Stock
If an item is out of stock, we will dispatch the in-stock items immediately and
send the remaining items once they return to stock.
- Delivery Time Exceeded
If delivery time has exceeded the forecasted time, please contact us so that we
can conduct an investigation.
- Tracking Notifications
Upon dispatch, customers will receive a tracking link from which they will be
able to follow the progress of their shipment based on the latest updates made
available by the shipping provider.
- Import Duties & Taxes
Import duties and taxes for international shipments may be liable to be paid
upon arrival in destination country. This varies by country, and Make Neon Sign
encourage you to be aware of these potential costs before placing an order with
If you refuse to to pay duties and taxes upon arrival at your destination
country, the goods will be returned to Make Neon Sign at the customers expense,The cost of the initial shipping will not be refunded.
- Customer service
For all customer service enquiries, please email us at email@example.com
RISK OF LOSS
All items purchased from makeneonsign.com are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier
Import duties, taxes and charges are not included in the item price or shipping charges.These charges are the buyer’s responsibility.
Please check with your country’s customs office to determine what these additional costs will be prior to bidding/buying.